Privacy Policy
1. Introduction
At Pro-Build Gym, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website, mobile application, and gym facilities. By using our services, you consent to the data practices described in this policy.
2. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, date of birth, and address.
- Account Information: Username, password, and profile picture.
- Health Information: Medical history, fitness goals, and any health conditions you choose to share.
- Usage Data: Information on how you use our website, app, and gym facilities, including check-ins, and equipment usage.
- Device Information: IP address, browser type, device type, and operating system.
3. How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our services, including processing payments and tracking membership status.
- To personalize your experience and offer tailored content and recommendations.
- To communicate with you about your account, promotions, and updates to our services.
- To analyze usage patterns and improve our website, app, and gym facilities.
- To ensure the safety and security of our members and staff.
- To comply with legal obligations and resolve any disputes.
4. Data Sharing and Disclosure
We may share your information with:
- Service providers who help us operate our business and deliver services to you.
- Payment processors to handle your financial transactions.
- Legal authorities when required by law or to protect our rights and safety.
- We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest.
- Regular security assessments and penetration testing.
- Access controls and authentication mechanisms for our systems and databases.
- Employee training on data protection and privacy practices.
- However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and update your personal information through your account settings.
- Request a copy of the personal data we hold about you.
- Ask us to correct or delete your personal information.
- Object to the processing of your data for certain purposes.
- Withdraw your consent for data processing at any time.
- Opt-out of marketing communications.
To exercise these rights, please contact us using the information provided at the end of this policy.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities on our website. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.
8. Children's Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Pro-Build Gym
Email: contact@probuild.com.np
Phone: (+977) 9855035742
Address: Lath Galli, Birgunj, Nepal